Resume

• Resolved technical issues with customers for a range of products or services.
• Troubleshot technical problems via phone, live chat and email.
• Gained customers’ trust and confidence through excellent customer service.
• Supported end users by providing instructions and technical advice.

memastikan sistem komputer tetap berfungsi dengan baik dan membuat perencanaan system baik membuat website ataupun menggunakan program yang ada.

• Solved technical hardware and software issues for users
• Installed computer hardware and systems
• Responded to user inquiries regarding IT services and troubleshooting
• Monitored performance of networks and systems.

• Resolved technical issues for customers in a timely manner
• Developed and maintained relationships with customers to ensure their satisfaction
• Installed, configured, and maintained personal computer hardware and software
• Responded to and resolved user inquiries and requests in a professional manner

Perusahaan konsultan yang bergerak di bidang perbankan, saya bekerja sebagai IT
Support, staff administrasi dan termasuk membuat web perusahaan beserta menjadi web
administrator